User Terms & Conditions

GoodHub Platforms Limited/GoodHub “User” Terms and Conditions

GoodHub.com is a trading name of GoodHub Platforms Limited (“GoodHub”) (company number 10702553), registered in England, and has its registered office at 7 Gay Street, Bath, Somerset, BA1 2PH, England. We are registered with the office of the information commissioner (no. ZA290916) for data protection purposes.

Please note that we do not offer regulated investments through the platform. Therefore we are not authorised or regulated by the Financial Conduct Authority.

Where the term “GoodHub” is used in these Terms and Conditions, that term applies to GoodHub.com and GoodHub Platforms Limited.

Where the term “Organisation” is used in these Terms and Conditions, that term will apply to any entity registering on GoodHub.

Where the term “Personal Crowdfunder” is used in these Terms and Conditions, that term will apply to any individual registering on GoodHub with the intention to create a Personal Crowdfunding page.

Where the term “Fundraiser” is used in these Terms and Conditions, that term will apply to any individual registered with GoodHub who creates or manages a fundraising page or fundraising activity on GoodHub for the benefit of an Organisation or Personal Crowdfunder. This includes an individual fundraising personally, on behalf of another individual or individuals, or as part of a team. Where a fundraising Page is created by an adult on behalf of a child under 13, the adult will be the Fundraiser for the purposes of these Terms and Conditions.

Where the term “User” is used in these Terms and Conditions, that term will apply to a donor, ticket purchaser or entrant to a sponsored event. The terms “user”, “donor”, “purchaser”, “entrant” and similar terms are interchangeable.

These Terms and Conditions may change or be updated from time to time. It remains your responsibility to access and check these Terms and Conditions wherever you access the website. The latest version of these Terms and Conditions will govern any future usage by you of the website and its associated services. The date on which these Terms and Conditions were last updated is stated at the end of this document.

WHAT WE DO

GoodHub.com provides an online platform through which users can discover and support UK charities, non-profit organisations, Community Interest Companies, Personal Crowdfunders and fundraising activities, including by making donations, purchasing tickets and participating in fundraising events.

The services provided by GoodHub include verification and due diligence in relation to organisations and Personal Crowdfunders, including identity, contact and bank account verification and such fraud, security and financial crime checks as GoodHub considers appropriate. GoodHub also provides fundraising and communication tools and facilitates the collection and distribution of funds and, where applicable, Gift Aid.

WHAT WE DON’T DO

Although we may promote, advertise or raise awareness of certain Organisations, Personal Crowdfunders, campaigns, events or Fundraisers, we are not responsible for the management of their fundraising activities or for how funds are used after they have been transferred to the relevant recipient. If an Organisation or Personal Crowdfunder offers an incentive or reward in connection with a fundraising campaign or event, GoodHub will not directly provide or fulfil that incentive or reward.

Other than as described in these Terms and Conditions, GoodHub is not a party to arrangements between Organisations, Personal Crowdfunders, Fundraisers and Users concerning the underlying fundraising activity, campaign or event. Organisations, Personal Crowdfunders and Fundraisers remain responsible for their own activities and for any representations, commitments or obligations they make to Users or each other.

GoodHub does not independently verify the identity of every User or Fundraiser and cannot guarantee that any User or Fundraiser is who they claim to be or that information provided by them is accurate, complete or true.

GoodHub carries out verification and due diligence in relation to Organisations and Personal Crowdfunders as described in these Terms and Conditions and the applicable Organisation or Personal Crowdfunder Terms and Conditions. However, those checks do not constitute an endorsement, recommendation or guarantee by GoodHub of any Organisation, Personal Crowdfunder, Fundraiser, campaign, event or fundraising activity.

We make no recommendation or representation in relation to any Organisation, Personal Crowdfunder, campaign, event, Fundraiser or fundraising activity.

USER TERMS

These User Terms set out the user’s and GoodHub Platforms Limited’s obligations with respect to the user’s use of GoodHub.com.

In addition to these user terms, the user agrees to other terms when using GoodHub.com.

REGISTERING WITH GOODHUB.COM

The User must:

• be an individual at least 13 years old, or a corporate body; and
• be approved by GoodHub.com.

The User must not register with GoodHub Platforms Limited more than once.

GoodHub Platforms Limited may restrict the User’s access to GoodHub.com if the User ceases to be eligible.

ACCESS TO AND USE OF GOODHUB.COM

The username (which is the user’s email address) and the password chosen by the user provide access to the user’s area of GoodHub.com.

ORGANISATION, PERSONAL CROWDFUNDER AND FUNDRAISER PAGES

Information appearing on Organisation profile pages, campaign or event pages, Personal Crowdfunder pages and other fundraising pages is primarily provided by the relevant Organisation, Personal Crowdfunder, Fundraiser or other page creator.

GoodHub does not independently verify all information appearing on such pages and does not guarantee its accuracy, completeness or reliability.

GoodHub may use automated systems and manual review to assess information, content and imagery for compliance with its Terms and Conditions and to identify potential fraud, deception, financial crime, safety, credibility or other trust concerns.

Where concerns arise, GoodHub may request additional information or evidence, edit or remove content, temporarily pause or suspend a page, restrict donations or transfers, close an account or take other proportionate action permitted under the applicable Terms and Conditions.

The use of automated systems or manual review does not mean that GoodHub has verified, endorsed or approved the accuracy or authenticity of any page, campaign, Organisation or Personal Crowdfunder, nor does publication constitute any representation or warranty by GoodHub as to the accuracy of information provided.

FEES

GoodHub Platforms Limited does not charge the user to register, for accessing any page of any organisation, or for making a donation or ticket purchase.

GoodHub Platforms Limited may charge fees to the Organisation. See Organisation Terms and Conditions for more information.

GoodHub may provide an option for the user to pay any or all of the fees on behalf of the Organisation, or to add a voluntary contribution towards GoodHub’s costs.

Should the user choose to cover these fees, then they cannot be refunded to the user in any circumstances, including in the event of a chargeback or refund of the original donation.

All fees and charges are quoted exclusive of VAT, which will be added at the appropriate rate (where applicable).

CHARGEBACKS AND REFUNDS

In the event that a donation is reversed due to a chargeback, refund request or other payment reversal, GoodHub will process the reversal in accordance with its applicable Terms and Conditions and payment-provider requirements. Users acknowledge that a reversal may affect funds already transferred or due to be transferred to the relevant Organisation, Personal Crowdfunder or other recipient. GoodHub may seek recovery of funds from the appropriate recipient in accordance with the applicable Terms and Conditions and may contact the User for additional information in connection with the transaction.

RESTRICTION OF ACCESS TO GOODHUB.COM

GoodHub Platforms Limited may restrict, suspend or deny the User’s access to all or part of GoodHub.com where:

• the User requests it, for example because of a security concern;
• GoodHub considers that the User has breached or may have breached these User Terms, the website terms or any other applicable GoodHub terms or policies;
• GoodHub reasonably suspects fraudulent, unauthorised, criminal, improper or otherwise suspicious activity in connection with the User’s account, donations, payment method or use of GoodHub;
• GoodHub considers that restriction is reasonably necessary to prevent or investigate fraud, financial crime, unauthorised payments, misuse of the service or a security incident, or to protect GoodHub, another User, an Organisation, Personal Crowdfunder, Fundraiser, its payment or banking partners, or the security and integrity of the platform;
• the User uses GoodHub.com in a way that causes, or is likely to cause, GoodHub.com or access to it to be interrupted, damaged or impaired;
• the User uses GoodHub.com to compete with, damage the reputation of or otherwise improperly impede the operation or success of GoodHub Platforms Limited, GoodHub.com or any other User of GoodHub.com; or
• the User sends, publishes or uses any material through GoodHub that is illegal, offensive, abusive, defamatory, threatening or otherwise prohibited by these Terms and Conditions or applicable law.

Where appropriate, GoodHub may request additional information or evidence from the User, carry out further checks or reviews, restrict or suspend transactions or payment activity, or take other proportionate action while a matter is being investigated.

GoodHub may maintain a restriction or suspension for as long as reasonably necessary to complete any applicable security, fraud, financial crime, compliance or payment review, or to comply with applicable law or the requirements of its payment, acquiring or banking partners.

THE USER’S LIABILITY TO GOODHUB PLATFORMS LIMITED

The user is liable to GoodHub Platforms Limited for any loss or damage suffered by GoodHub Platforms Limited or any user of GoodHub.com as a result of the user (or a person using the user’s username and password with the user’s knowledge or permission or through the user’s negligence):

1. using GoodHub.com in a way that is fraudulent.
2. breaching these user terms.
3. otherwise using GoodHub.com in a way that causes loss or damage to GoodHub Platforms Limited or any other user of GoodHub.com.

GOODHUB PLATFORMS LIMITED’S LIABILITY TO THE USER

GoodHub Platforms Limited is liable to the user for any loss, damage or cost suffered by the user arising out of using GoodHub.com, where the loss or damage is a direct result of GoodHub Platforms Limited’s negligence or fraud or any breach by GoodHub Platforms Limited of these user terms or any other terms relating to GoodHub.com.

GoodHub Platforms Limited is not liable to the user for any loss, damage or cost arising out of or in connection with any misrepresentation, wilful misconduct or other act of, or any error or inaccuracy in the data entered by, any other user of GoodHub.com.

GoodHub Platforms Limited is not liable for any loss, damage, cost or unauthorised activity on GoodHub.com arising out of the user failing to keep the user’s password secret, failing to log out of the user’s account or otherwise negligently failing to keep the user’s access secure.

Nothing in these user terms excludes or limits GoodHub Platforms Limited’s liability for death or personal injury caused by its negligence or for fraud.

ASSIGNMENT

GoodHub Platforms Limited may transfer, or delegate any of its duties under, these user terms to any person. GoodHub Platforms Limited may provide information about the user and the user’s activities on GoodHub.com to that person.

AMENDMENTS

GoodHub Platforms Limited may amend these user terms from time to time and need not give the user advance notice of the amendments.

These terms will display the date that any amendments were effective.

NOTICES

All notices given under these user terms or any other terms relating to GoodHub.com must be in writing and in English.

GoodHub Platforms Limited may deliver a notice to the user by placing a message on the user’s area of GoodHub.com or by email or post to the contact details last known to GoodHub.com.

A notice from GoodHub Platforms Limited will be effective at the time of placing a message on GoodHub.com or sending an email, or on the second business day after posting. A business day is a weekday other than a national holiday.

A notice from the user to GoodHub Platforms Limited must be sent via the ‘contact’ form, or by post to GoodHub.com Customer Services, 7 Gay Street, Bath, BA1 2PH. Notices to GoodHub Platforms Limited will be effective on receipt.

COMPLAINTS

Complaints must be made in writing to GoodHub.com Customer Services, 7 Gay Street, Bath, BA1 2PH. Notices to GoodHub Platforms Limited will be effective on receipt.

NO WAIVER

If GoodHub Platforms Limited does not enforce any of its rights under these user terms or any other terms relating to GoodHub.com, it does not mean that GoodHub Platforms Limited will be unable to enforce that right in future.

THIRD PARTY RIGHTS

A person who is not a party to these user terms may not enforce any of these terms.

LAW AND JURISDICTION

These user terms and any non-contractual obligations arising out of or in connection with GoodHub.com are governed by English law and the English courts have exclusive jurisdiction.

For the benefit of GoodHub Platforms Limited the user irrevocably submits to the jurisdiction of the English courts and irrevocably agrees that a ruling in those courts will be conclusive and binding on the user and may be enforced against the user in the courts of any other jurisdiction.

DONATIONS

Your donation is a gift made for the benefit of the recipient identified at the time of donation, subject to the applicable GoodHub Terms and Conditions.

Donations are generally non-refundable once made. However, a donation may be refunded, reversed or otherwise dealt with where permitted or required under the applicable GoodHub Terms and Conditions, applicable law or payment-provider requirements, including in connection with unauthorised payments, fraud, chargebacks, payment disputes, compliance concerns or where the intended recipient cannot receive the funds.

Where a refund is requested for reasons other than unauthorised payment, fraud or another matter requiring action by GoodHub or a payment provider, GoodHub may require the agreement of the relevant Organisation or Personal Crowdfunder before processing the refund.

Where funds have already been transferred to a recipient and a donation is subsequently refunded or reversed, GoodHub may recover the relevant amount from the recipient in accordance with the applicable Organisation or Personal Crowdfunder Terms and Conditions.

GoodHub will charge your payment card or other available payment method at the time the donation is made.

USE OF YOUR DONATION

GoodHub Platforms Limited does not control how funds are used after they have been transferred to an Organisation or Personal Crowdfunder, and does not guarantee that funds will ultimately be used for any particular purpose, except as expressly provided in these Terms and Conditions.

Where you make a donation to an Organisation, the recipient Organisation is responsible for the use of your donation. Unless otherwise stated, the Organisation may use your donation for its general purposes and in accordance with its own charitable, community or organisational objectives.

Where you make a donation to a Personal Crowdfunder, the Personal Crowdfunder is required under the applicable Personal Crowdfunder Terms and Conditions to use funds for the purpose described on their Personal Crowdfunder Page. However, GoodHub does not control the Personal Crowdfunder’s use of funds after they have been transferred and cannot guarantee that the funds will ultimately be used for the stated purpose.

GoodHub carries out verification and due diligence in relation to Organisations and Personal Crowdfunders in accordance with the applicable Terms and Conditions, including such identity, contact, bank account, fraud, security and financial crime checks as GoodHub considers appropriate. GoodHub may delay, suspend or refuse the transfer of funds where verification remains incomplete or unsatisfactory, where GoodHub is conducting a compliance or fraud review, or where fraud, financial crime, unauthorised payments or other relevant concerns are identified or reasonably suspected.

These verification, due diligence and fraud prevention measures do not constitute a guarantee or endorsement by GoodHub of any Organisation, Personal Crowdfunder, Fundraiser, campaign or fundraising Page, or of the accuracy or authenticity of information provided by them.

GoodHub may also delay, suspend, reverse or refund a donation where reasonably necessary in connection with suspected fraud, unauthorised payments, chargebacks, payment disputes, compliance requirements or other legal, security or risk concerns, or where required by its payment processors, acquiring or banking partners.

Where a donation cannot be applied to its intended recipient, or where the recipient is unable or unwilling to accept it, the donation will be dealt with in accordance with the applicable GoodHub Terms and Conditions.

Where you make a donation that is eligible for Gift Aid and make a valid Gift Aid declaration, GoodHub may claim Gift Aid on the donation in accordance with applicable HM Revenue & Customs requirements. Any Gift Aid claimed will be handled in accordance with the applicable GoodHub Terms and Conditions.

RE-APPROPRIATION OF DONATIONS

Where GoodHub is unable to transfer a donation to the intended Organisation or Personal Crowdfunder, the relevant funds may be refunded, re-appropriated or otherwise dealt with in accordance with the applicable Organisation or Personal Crowdfunder Terms and Conditions.

Where a donation is made to The GoodHub Foundation for the intended benefit of a CIC or Nominated Charity (Pending Registration), the funds may instead be applied in accordance with the relevant additional terms for CICs or Nominated Charities (Pending Registration) set out below.

The treatment of suspicious or undistributed funds may also be subject to applicable law, payment-provider requirements and any relevant fraud, security or compliance review.

UNAUTHORISED DONATIONS

If you believe that a donation or other transaction made through GoodHub was made without your authority, or that your payment card or other payment method has been lost, stolen or compromised, you should notify your card issuer or payment provider promptly in accordance with its reporting procedures.

GoodHub may review transactions which are reported or identified as potentially unauthorised, fraudulent or suspicious and may cooperate with its payment processor, acquiring bank, card issuer or other payment provider in investigating the transaction.

GoodHub may refund, reverse, suspend or otherwise take appropriate action in relation to a transaction where reasonably necessary, subject to applicable law, payment-provider requirements and GoodHub’s Terms and Conditions.

GoodHub Platforms Limited will never email or telephone you and ask you to provide all of your payment card details.

GIFT AID INFORMATION

When you make an eligible donation through GoodHub and confirm that you are a UK taxpayer in accordance with the requirements of the Gift Aid scheme as they apply from time to time, Gift Aid may be claimed by GoodHub on behalf of the relevant eligible charity or, where applicable, The GoodHub Foundation.

GoodHub Platforms Limited is not an accounting, taxation or financial adviser, and you should not rely on information provided on the website to determine the accounting, tax or financial consequences of making a donation. We recommend that you consult your own adviser(s) about any accounting, taxation or financial consequences that may affect you.

Where GoodHub claims Gift Aid directly on behalf of a charity, that charity must have authorised GoodHub to do so and must satisfy the applicable HM Revenue & Customs eligibility requirements.

Where a donation is made to The GoodHub Foundation for the intended benefit of a Community Interest Company (“CIC”) or Nominated Charity (Pending Registration), Gift Aid may be claimed by GoodHub on behalf of The GoodHub Foundation and will be dealt with in accordance with the relevant additional terms set out below.

Gift Aid claims and payments are subject to applicable HM Revenue & Customs requirements and GoodHub may delay, amend, withdraw or otherwise deal with a Gift Aid claim where reasonably necessary to comply with those requirements or to correct an error or address fraud, compliance or eligibility concerns.

ADDITIONAL TERMS FOR GOODHUB’S TICKETED EVENT FEATURE

The additional definitions apply to GoodHub’s Ticketed Event pages:

• Event: refers to an event advertised on the site and created by an organiser after accepting the Terms.
• Organiser: refers to the person who has created an account with GoodHub, accepted the terms and conditions and creates events on the site.
• Purchaser: refers to the person who has created an account with GoodHub, accepted the terms and conditions and intends to use GoodHub’s services to purchase tickets.

CONTENT

GoodHub is not responsible for the organisers’ submitted content. Organisers are required to submit real information and keep it updated for the other purchasers. All activity under their account and content posted on the event is their responsibility.

RESCHEDULING, CANCELLATION AND FRAUD

It is the organiser’s responsibility to notify purchasers if there is a rescheduling, cancellation or other issue linked to their event.

GoodHub does not guarantee or warrant that any specific event will occur at any specific time. All use of the GoodHub site is “as is” without any warranty of any kind. The purchaser uses this site at their risk.

REFUNDS

It is the organiser’s responsibility to inform the buyer of the refund policy and issue the refunds. When transacting on the site the organiser’s refund policy applies to you; you may not be reimbursed should the event be cancelled.

GoodHub may request a refund from the organisers for any reason including but not limited to when suspecting fraudulent behaviour or misrepresentation.

ADDITIONAL DONATIONS

Where a user adds a donation to their ticket purchase then the donation is deemed to be a discrete transaction and the terms and conditions for a donation will apply to the donation part of the aggregate purchase and donation transaction.

ADDITIONAL TERMS FOR DONATIONS TO AND PURCHASES FROM COMMUNITY INTEREST COMPANIES (“CICs”)

The following terms are in addition to the “User Terms and Conditions” and apply to donations made to a CIC through GoodHub.

THE GOODHUB FOUNDATION

All CICs registered with GoodHub are automatically allocated to The GoodHub Foundation (“GHF”).

The GoodHub Foundation is an independent grant-making charity (registered charity number in England and Wales: 1209383) whose object is to advance such charitable purposes for the public benefit (according to the law of England and Wales) as the charity trustees see fit from time to time.

Any donation, ticket purchase or payment of an entrance fee made through GoodHub with a CIC as the intended beneficiary is made to The GoodHub Foundation. The GoodHub Foundation is a registered client organisation of GoodHub and as such has appointed GoodHub as its agent for dealing with donations, including, where applicable, Gift Aid, made through GoodHub.

DONATIONS AND PURCHASES

As a User, when you donate to a CIC or purchase a ticket for an event or pay an entrance fee to a sponsored event hosted by a CIC through GoodHub, the donation and/or payment is made to The GoodHub Foundation. Any Gift Aid you declare is claimed automatically by GoodHub on behalf of The GoodHub Foundation.

The GoodHub Foundation will normally transfer donations and purchase funds to the selected CIC in accordance with the User’s wishes. However, The GoodHub Foundation retains absolute discretion over the onward application of funds, including, where applicable, Gift Aid, made through GoodHub.

The GoodHub Foundation may withhold, delay or re-appropriate donations intended for a CIC where:

• it cannot satisfactorily verify that the recipient bank account belongs to the CIC;
• it believes the CIC does not serve a charitable purpose;
• it suspects that donations will not be used for charitable purposes;
• it identifies or reasonably suspects fraud, financial crime, unauthorised payments or other illegal or improper activity in connection with the CIC, its activities, its fundraising or the relevant donations; or
• GoodHub or The GoodHub Foundation otherwise has a legitimate legal, security, compliance or risk reason for doing so.

GoodHub or The GoodHub Foundation may retain relevant funds while any applicable verification, fraud, security, compliance or other review is completed.

RE-APPROPRIATION

Where The GoodHub Foundation is unable or determines that it would not be appropriate to transfer funds to the intended CIC, The GoodHub Foundation may apply those funds to an alternative charitable Organisation or retain and use the funds in furtherance of its own charitable objects.

Where funds are applied to another CIC or charity, The GoodHub Foundation will make reasonable efforts to select an Organisation whose charitable purposes closely match those of the CIC that the User originally intended to support.

GoodHub or The GoodHub Foundation will make reasonable efforts to inform affected Users where funds are applied to an alternative Organisation.

ADDITIONAL TERMS FOR DONATIONS TO NOMINATED CHARITIES (PENDING REGISTRATION)

WHAT THIS SECTION COVERS

This section explains what happens when you make a donation to a charity that isn’t yet registered on GoodHub.com, but which you have chosen as your intended recipient. We refer to these organisations as Nominated Charities (Pending Registration).

WHAT IS A NOMINATED CHARITY (PENDING REGISTRATION)?

A Nominated Charity (Pending Registration) is a charitable organisation that has not yet registered with GoodHub.com, but which you have identified as the intended beneficiary of your donation.

WHO RECEIVES YOUR DONATION

When you donate to a Nominated Charity (Pending Registration), your donation is made to The GoodHub Foundation, a registered charity. The GoodHub Foundation will hold and administer the donation while GoodHub or The GoodHub Foundation attempts to contact the intended charity and complete the applicable registration, eligibility and verification requirements.

WHAT WE DO NEXT

GoodHub or The GoodHub Foundation will make reasonable efforts to contact the Nominated Charity and invite it to register with GoodHub and provide such information as may be required.

If the Nominated Charity successfully registers, satisfies GoodHub’s applicable eligibility, verification, fraud, security and compliance requirements and no other restriction applies, The GoodHub Foundation will normally transfer the relevant funds, including any applicable Gift Aid, to the Nominated Charity.

IF THE CHARITY DOESN’T REGISTER

If the Nominated Charity does not register and satisfy GoodHub’s applicable requirements within 12 months of your donation, or if GoodHub or The GoodHub Foundation is otherwise unable to transfer the funds to the Nominated Charity, The GoodHub Foundation may:

• apply the funds to an alternative charitable Organisation whose purposes closely align with those of the original Nominated Charity; or
• retain the funds and use them in furtherance of its own charitable objects.

The same may apply where GoodHub or The GoodHub Foundation identifies or reasonably suspects fraud, financial crime, unauthorised payments or other illegal or improper activity, or otherwise determines that transferring the funds would be inappropriate for legitimate legal, security, compliance or risk reasons.

Where funds are applied to another charity or Community Interest Company (CIC), The GoodHub Foundation will make reasonable efforts to select an Organisation whose charitable purposes closely match those of the original Nominated Charity.

GoodHub or The GoodHub Foundation will make reasonable efforts to inform you where your donation is applied to an alternative Organisation.

GIFT AID

Where you are eligible and make a valid Gift Aid declaration, The GoodHub Foundation may claim Gift Aid in respect of your donation.

Any applicable Gift Aid will be held with the relevant donation and will only be transferred to the Nominated Charity if and when it successfully registers with GoodHub, satisfies the applicable eligibility and verification requirements and no other restriction applies.

Gift Aid claims and payments remain subject to applicable HM Revenue & Customs requirements and the relevant GoodHub and The GoodHub Foundation processes.

KEEPING YOU INFORMED

We’ll confirm receipt of your donation and may update you on the status of the Nominated Charity’s registration where possible. However, we cannot guarantee that the organisation will register, nor can we guarantee ongoing updates, especially where the charity is unresponsive or declines to engage.

REFUNDS

Donations made to The GoodHub Foundation with a Nominated Charity (Pending Registration) as the intended beneficiary are non-refundable solely because the Nominated Charity does not register, cannot be contacted, does not satisfy GoodHub’s applicable requirements or cannot ultimately receive the funds.

This does not prevent GoodHub or The GoodHub Foundation from refunding a donation where it considers a refund necessary or appropriate, including in connection with fraud, unauthorised payments, chargebacks, legal or regulatory requirements or other legitimate compliance or risk concerns.

IMPORTANT DISCLAIMER

GoodHub or The GoodHub Foundation will make reasonable efforts to engage with and onboard Nominated Charities, but we cannot guarantee that they will choose to register, respond, or accept the donation. By donating to a Nominated Charity (Pending Registration), you acknowledge and agree to the terms outlined in this section, including the potential outcomes if registration does not occur.

Last Updated: 13th August 2026